Politique de remboursement
Return & Refund Policy
At ÉQUILIBRE, each item is made especially for you once your order is confirmed.
For this reason, we do not accept returns or exchanges for change of mind, incorrect size, or personal preference.
However, if your item has a manufacturing defect, a printing error, or if you received the wrong product, we will gladly offer a replacement or a refund.
Please contact us within 14 days of receiving your order at:
Kindly include:
- Your order number
- A clear photo of the issue
Once your request is reviewed and approved, we will provide you with the next steps.